|
|
•
•
•
• |
|
|
|
•
•
•
• |
|
Ordering FAQ
| Shopping Cart Orders | Email Orders | Shipping | Payment Methods | Sales and Use Tax |
| Gifts | Custom Orders | Exchange Policy | Terms & Conditions | Contact Info |
|
You can order featured Crafty Monkey products online using the Paypal shopping cart. Paypal accepts Visa, Mastercard, American Express, and Discover. Just click on the "add to cart" buttons for each item you would like to purchase. When you are ready to checkout, click on the view cart button. Please email monkey@thecraftymonkey.com if you have any difficulties with the checkout. |
|
|
|
Click here to view your cart |
|
You can also email your order to monkey@thecraftymonkey.com
Use this option if: |
|||||
|
| Shipping | Crafty Monkey orders to United States addresses will be sent by USPS Priority Mail unless you request another carrier. | |||
| Please email for shipping estimates using USPS First Class Mail, USPS Express Mail, UPS, FedEx, international shipments or other carriers. Shipping insurance is available upon request. | ||||
| We are not responsible for loss or damage that occurs during shipping. | ||||
| All products are handmade and may take three to four weeks to create and mail out. Most headbands are mailed out within two weeks. Some items that are custom orders may take longer, depending upon fabric availability. Please ask if you would like to know if an item is in stock or how long a particular item will take to make. | ||||
| Basic domestic shipping rates for USPS Priority Mail are: | ||||
|
|
|
|
The Crafty Monkey accepts the following methods of payment: |
||||||||
|
|
|
|
Texas residents are subject to an 8.25% sales and use tax. Please email monkey@thecraftymonkey.com if you are tax exempt. |
|
Crafty Monkey Gift Certificates are available in any denomination. Please email monkey@thecraftymonkey.com for details.
Include a unique handmade gift card with your order. Please specify in the comments section of your order or in a separate email. Include the name of the recipient and your personal greeting. |
|
The easiest way to custom order is by email to monkey@thecraftymonkey.com or voice message to (512) 482-0946. |
|
| Quilted Art - My stock changes frequently and each piece is unique. I am happy to create a custom piece for you if you don't find exactly what you are looking for available now. Just describe the dimensions, budget, topic and look that you would like. | |
| Handbags and Accessories - Pick a fabric and style. You will receive a price quote and questions about your preference on different options (strap length, accent color, etc). |
|
|
|
Any Crafty Monkey product may be exchanged for a similar item or store credit. Exchanges can be handled by mail or in person. No refunds are issued once a sale is final. |
|
Any Crafty Monkey product may be sent in for repair with no cost for labor. If additional materials are required, there may be a minimal charge. Repairs can be handled by mail or in person. Please email for details. |
|
By using this website, you agree to the terms and conditions, which may change without notice. Use of this website is undertaken at your own risk and is subject to all applicable laws. We retain the right to refuse service for any reason. The Crafty Monkey makes no representations or warranties of any kind, whether express or implied, with respect to this web site, its content, or the information available on or through it; they are provided "as is,". Except as otherwise provided under applicable laws, we will not be liable for any damages arising out of or related to the use of this web site or any other web site linked to it. Prices are quoted in US currency. Having said all that, we want your shopping experience to be a positive one and will work diligently to make sure that all information represented here is accurate and up to date. Have fun with your Crafty Monkey products! |
| Contact Info | monkey@thecraftymonkey.com |
|
The Crafty Monkey Shauna Woullard (512) 482-0946 (please leave a voice message) |
|
|
1807A Garden St Austin, TX 78702 (please note that we do not have a physical storefront and this address is for mailing only) |
|
| ubertito@hotmail.com is an alternate email if your mail is returned or does not go through | |
|
|
•
• |
|
